Understanding your brand reputation through reviews, social media, and user-generated content is essential to your business.
Review data is the most valuable opportunity for retail brands, and review analysis is the new must-have to stay competitive.
Digital sampling company Sampler leverages Keatext’s AI sentiment analysis using product review data to show clients how their customers feel.
Keatext’s text and sentiment analysis explores ratings and reviews for branches of this top Canadian bank in Montreal and Toronto.
Keatext’s text and sentiment analysis of customer and employee reviews reveals the truth about Bell customer satisfaction.
Customer reviews and ratings reveal a lot about customer behavior. AI tools like Keatext help you dig into the data to turn CX into ROI.
AI data analysis shows how customer reviews, especially negative reviews, point the way towards successful customer experience.
Companies need to know how to spot fake reviews and filter them. Text analytics platforms like Keatext take feedback management up a notch.