Tag: hospitality

WOW Air’s shutdown could have been avoided if the company had leveraged customer review analysis with an AI platform like Keatext.

Breckenridge Grand Vacations used Keatext’s sentiment analysis to gain valuable insights from hospitality feedback and improve experiences.

Customer sentiment analysis helps hotels understand customers and develop the hospitality experience, products, and services they want.

Brands can better understand the hospitality customer and improved their experience with AI-powered CX sentiment analysis.

Building a CX strategy that incorporates AI text and sentiment analysis allows hospitality companies to improve guest satisfaction.