Keatext supports a large company in the logistics industry that uses Alchemer for surveys. When they found Alchemer’s reporting functionality to be subpar, they leveraged Keatext’s integration and dashboards to get the results they needed.
Parcel carrier Intelcom relies on Keatext’s AI-based text analytics and recommendations to lead the digital transformation of their CX.
Leadership consulting firm Aspire uses Keatext to gain a more complete, data-driven picture of its clients through qualitative data analysis
Lenovo leverages Keatext in its global licensee program to analyze customer feedback, monitor product quality, and standardize onboarding.
COOLA leveraged Keatext’s Zendesk integration for support ticket analysis to improve customer satisfaction by 5 points.
Digital sampling company Sampler leverages Keatext’s AI sentiment analysis using product review data to show clients how their customers feel.
Keatext’s sentiment analysis for VOE enabled a major spacecraft manufacturer to identify key safety issues hidden within employee feedback.
BRP leverages Keatext’s AI text and sentiment analysis solution to analyze product feedback and make key improvements.