Category: Leadership

The integration of text analytics in the feedback loop for HR is how companies can thrive in the new world of work and build a resilient and engaged workforce.

Customer experience goes far beyond the process of understanding what the customer says. How could technologies like GPT help to close the loop with the customer and contribute to feedback management processes?

Keatext founder and CEO Narjes Boufaden talks about how the customer journey is the single source of truth to improve your business.

Keatext founder Narjès Boufaden gave a keynote about Keatext’s powerful NLP and sentiment analysis at the Collision Conference in Toronto.