Review data is the most valuable opportunity for retail brands, and review analysis is the new must-have to stay competitive.
Consumer feedback is readily available online to all brands. Learn how to collect and leverage this powerful asset at your organization.
AI tools deliver actionable insights to CX teams to improve customer experience. Learn how to implement AI for CX solutions at your company.
Brands can leverage their support tickets with Keatext’s AI-powered Zendesk analysis integration for powerful customer sentiment insights.
Keatext’s text and sentiment analysis explores ratings and reviews for branches of this top Canadian bank in Montreal and Toronto.
Bruce Temkin shares his experience in the CX space and his predictions for the future of digital customer experience and actionable insights.
Keatext decided to dig into customer review data to see what app users are saying about their experience with the COVID Alert app.
AI customer experience technology helps companies identify and respond to customer behavior by deriving insights from customer feedback.