Keatext enables you to unify all your feedback channels and understand satisfaction at every stage of the journey. With a strong AI foundation, you can automate tasks like categorizing insights and making recommendations to improve satisfaction. ✦
From our
Insights Hub
Text Analysis
Text analysis is a machine learning technique used to analyze and find insights in open-ended text data, like customer or employee feedback.
Voice of Customer
Digital customer experiences are the new battleground for brands, and a voice of customer program is critical to stay competitive.
Voice of Employee
In a changing HR landscape, post-pandemic and with new economic pressures, understanding the voice of employee is crucial for profitability.